To find the things you're looking for, go to our product page (located in our top menu bar). Once you've located the item(s), simply click on them to access additional details and pictures. Fill in the fields for quantity, size, and other information.

Request a quote after filling out the necessary information on the quote form (alternatively, send your order to [email protected] with the details of your purchase, including the package option for artworks or product name and print information, delivery address, contact phone number, and any other details). Payment is not necessary while getting a quote.

There is absolutely no issue if you cannot instantly give your artwork assets. You will also receive an email with a link to do this later at the same time your order is submitted. If you are sending your print-ready artwork files to Impact Signs Online, you can submit them via Google Drive, Dropbox, or any other upload site by sending the links or access to [email protected] (Artwork Specifications can be found under the "the products" page on the bottom). Alternately, you can upload any logos or design elements you already have and we will contact you to discuss any additional fees associated with having our designers build or finalize the design for you. You can reach us by phone or email at [email protected].

As soon as you click "Pay Now" on the payment confirmation page after receiving your desired estimate through email, a payment page will open. An online payment gateway will be accessible through a link in the email, allowing you to make a credit card payment. Note: Before sending your order to production and processing, we would have required a 30% deposit if it had exceeded $2000 inc. GST. When the deposit is collected, your approved task will wait with our designers before being issued to production.

Your order will be communicated to our internal sales team, who will review any uploaded files. They will get in touch with you right away to continue discussing the order if they have any further questions, issues, or need to discuss artwork that you need us to finish for you.   When we have all the materials we require, we produce a job sheet that is sent to our artwork team. You receive an official order confirmation and information about what happens next by email at this point.

Before moving forward with production, our artwork team will provide you a digital proof for your approval. Even for repeat purchases, we won't begin manufacturing any signage until the artwork has been approved.

Your job is put into production the next working day after your artwork has been approved. Day 1 of the production period we quoted has passed. Based on the processes and complexity involved in making a product, each product has a unique production time.